Senior Engineer - Technical Service, Coatings
BASF Vietnam Co., Ltd.
37 Tôn Đức Thắng, Phường Bến Nghé, Quận 1, TP.Hồ Chí Minh
Hết hạn
Xóa tin
Chi tiết tuyển dụng
Mức lương:
Thỏa thuận
Khu vực:
Quảng Nam
Chức vụ:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Lĩnh vực:
Khác
Mô tả công việc
OBJECTIVES OF THE POSITION
* Coordinate all technical tasks in the assigned customer plants.
* Engage customers in implementing product strategy.
* Enhance service levels and customer intimacy to achieve customers’ satisfaction.
MAIN AREAS OF REPONSIBILITIES AND KEY ACTIVITIES
Customer Activities:
* Act as “window person” to customer for line technical issues. Coordinate to ensure customer’s complaint and technical issues solved timely and successfully.
* Harmonize and prioritize technical standards and requirements cross lines and teams.
* Observe requirements / identify potential needs of customers and coordinate with supporting teams to carry-out actions to realize business cases.
* Continuously enhance market and competitors’ information to contribute to the competitive edge of BASF solutions.
* Coordinate to conduct new line trials (new technology and new colors).
* Ensure customer line evaluations are documented.
Account Management:
* Collaborate with other teams to fulfill customers’ needs in support of company strategies and achieving targeted Selling Cost
* Ensure product quality, contribute to change management and quality management
* Ensure all activities comply to all EHS rules/ regulations and RC requirement.
Other assignments:
* Adhere to ISO procedures relating to technical services with periodic updates.
* Provide technical report with sufficient details and/or analysis and/or technical solutions frequently.
* Coordinate all technical tasks in the assigned customer plants.
* Engage customers in implementing product strategy.
* Enhance service levels and customer intimacy to achieve customers’ satisfaction.
MAIN AREAS OF REPONSIBILITIES AND KEY ACTIVITIES
Customer Activities:
* Act as “window person” to customer for line technical issues. Coordinate to ensure customer’s complaint and technical issues solved timely and successfully.
* Harmonize and prioritize technical standards and requirements cross lines and teams.
* Observe requirements / identify potential needs of customers and coordinate with supporting teams to carry-out actions to realize business cases.
* Continuously enhance market and competitors’ information to contribute to the competitive edge of BASF solutions.
* Coordinate to conduct new line trials (new technology and new colors).
* Ensure customer line evaluations are documented.
Account Management:
* Collaborate with other teams to fulfill customers’ needs in support of company strategies and achieving targeted Selling Cost
* Ensure product quality, contribute to change management and quality management
* Ensure all activities comply to all EHS rules/ regulations and RC requirement.
Other assignments:
* Adhere to ISO procedures relating to technical services with periodic updates.
* Provide technical report with sufficient details and/or analysis and/or technical solutions frequently.
Quyền lợi được hưởng
Attractive salary and bonus
,#Heathcare plan
,#Professional, dynamic working environment
,#Heathcare plan
,#Professional, dynamic working environment
Yêu cầu kỹ năng
Communication, English, Coatings, Automotive, Collaboration
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