Senior Expert, IT Architecture (Insurance Experience)

Job Purpose
The Senior Expert, IT Architecture will play a critical role in setting up and designing the IT infrastructure and application architecture for a newly established life insurance company. This role will focus on defining the enterprise IT architecture strategy, ensuring system scalability, seamless integration with Techcombank and third-party platforms, and supporting the digital transformation of insurance operations. The Senior Expert will work closely with business teams, IT vendors, and external partners to ensure a robust, secure, and future-proof technology foundation.
Key Responsibilities
Enterprise IT Architecture & System Design
- Define the IT architecture roadmap, ensuring alignment with business strategy, scalability, and regulatory requirements.
- Develop and implement architecture standards for core insurance systems, including new business, underwriting, claims, and policy administration.
- Ensure system design supports seamless integration with distribution platforms, bancassurance channels, and customer self-service applications.
Collaboration with Techcombank & Business Units
- Work closely with Techcombank’s IT and digital transformation teams to integrate insurance solutions with the bank’s ecosystem.
- Define API and data exchange requirements to ensure real-time integration between the bank and the insurance company.
- Collaborate with business units, including underwriting, claims, and policy administration, to ensure IT solutions align with operational needs.
Cloud & Infrastructure Strategy
- Design and oversee the implementation of cloud-based infrastructure and hybrid IT environments.
- Work with IT security teams to ensure infrastructure and application designs meet cybersecurity best practices and regulatory compliance.
- Optimize IT infrastructure for performance, availability, and disaster recovery capabilities.
Third-Party Technology & Vendor Management
- Engage with IT vendors, system integrators, and technology partners to develop scalable, high-performance IT solutions.
- Evaluate and select core insurance platforms, middleware, and emerging technologies that enhance digital capabilities.
- Define service-level agreements (SLAs) with third-party providers and ensure compliance with contractual obligations.
Digital Transformation & Automation
- Implement AI, machine learning, and automation tools to enhance underwriting, claims processing, and policy servicing.
- Lead the adoption of microservices, API-driven architecture, and cloud-native applications for business agility.
- Ensure IT architecture supports a seamless omnichannel experience for customers and distribution partners.
Governance, Compliance & IT Security
- Ensure IT architecture aligns with regulatory requirements, including data protection laws and cybersecurity regulations.
- Develop IT governance frameworks and best practices to maintain system reliability and compliance.
- Work with IT security teams to implement data encryption, identity access management, and secure integration protocols.
Performance Monitoring & Continuous Improvement
- Analyze IT infrastructure usage data to optimize system configurations and improve efficiency.
- Develop key performance indicators (KPIs) to monitor system performance, integration efficiency, and security posture.
- Continuously evaluate emerging technology trends and recommend enhancements to future-proof IT architecture.

13 tháng lương/năm và kèm theo tháng thưởng dựa trên năng lực
,#Làm việc trong môi trường năng động, chuyên nghiệp có nhiều cơ hội thăng tiến
,#Chính sách phúc lợi vượt trội, hưởng theo quy định Ngân hàng

IT Infrastructure, System Integrators, IT Governance, Cloud, Vendor Management