Senior IT Manager

1. Education and Qualifications:
- Advanced Degree (Optional): A Master’s degree in IT, Business Administration (MBA), Logistics, or a related field can be advantageous.
- Bachelor’s Degree: A degree in Information Technology, Computer Science, Logistics, Supply Chain Management, or a related field.
- Certifications: Industry certifications such as ITIL, PMP, CISSP, CompTIA Network+, Microsoft Certified Systems Engineer (MCSE), and logistics-related certifications like Certified Supply Chain Professional (CSCP) or Certified Logistics Professional (CLP) can be beneficial.
2. Technical Skills:
- Cybersecurity: Knowledge of security protocols, firewalls, antivirus, disaster recovery plans, and compliance with industry-specific security standards.
- Database Management: Experience with database systems like SQL, Oracle, and MySQL, especially in the context of logistics data.
- Cloud Computing: Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and their applications in logistics and supply chain management.
- Software Development: Understanding of software development processes, methodologies (e.g., Agile), and programming languages (e.g., Python, Java) used in logistics applications.
- Network and Systems Management: Proficiency in managing and maintaining computer networks and systems, including freight management systems (FMS) and warehouse management systems (WMS).
- EDI (Electronic Data Interchange): Knowledge of EDI standards and protocols for exchanging business documents electronically between companies.
- ERP Systems: Experience with Enterprise Resource Planning (ERP) systems, especially those tailored for logistics and freight forwarding (e.g., SAP, Oracle Transportation Management).
3. Industry-Specific Knowledge:
- Freight Forwarding Processes: In-depth understanding of freight forwarding processes, including booking, documentation, customs clearance, transportation, and warehousing.
- Logistics Software: Familiarity with logistics and freight forwarding software solutions like CargoWise, Descartes, or similar platforms.
- Regulations and Compliance: Knowledge of international trade regulations, customs requirements, and compliance standards relevant to the logistics industry.
4. Managerial Skills:
- Strategic Planning: Capability to develop and implement IT strategies that align with the company’s logistics operations and business goals.
- Leadership: Ability to lead and manage a team of IT professionals, providing direction, support, and motivation.
- Project Management: Experience in planning, executing, and overseeing IT projects specific to logistics and freight forwarding from inception to completion.
- Budget Management: Proficiency in managing IT budgets, optimizing costs, and making financial decisions related to IT investments in the logistics context.
- Vendor Management: Experience in managing relationships with third-party vendors, negotiating contracts, and ensuring service quality.
5. Communication Skills:
- Interpersonal Skills: Ability to communicate effectively with team members, management, clients, and other stakeholders.
- Technical Documentation: Skills in creating and maintaining technical documentation, user manuals, and reports tailored to logistics processes.
- Problem-Solving: Strong analytical and problem-solving abilities to diagnose and resolve technical issues impacting logistics operations.
6. Experience:
- Management Experience: Proven experience in managing IT teams and projects within a logistics or freight forwarding environment.
- Work Experience: Several years of experience in IT roles, preferably within the logistics or supply chain industry, with progressively increasing responsibilities.
- Industry Knowledge: Understanding of industry-specific IT requirements and regulations, such as C-TPAT, AEO, or similar programs.
7. Personal Attributes:
- Time Management: Effective time management skills to handle multiple projects and deadlines within the logistics framework.
- Adaptability: Ability to adapt to changing technologies and the dynamic nature of the logistics industry.
- Attention to Detail: Strong focus on accuracy and detail in managing IT operations and logistics data.
- Customer Focus: Commitment to providing excellent service to internal and external customers, ensuring IT solutions meet their needs.
8. Compliance and Regulations:
- Knowledge of Regulations: Understanding of relevant laws and regulations, such as GDPR, C-TPAT, and other logistics-specific compliance requirements.
- Policy Development: Ability to develop and enforce IT policies and procedures that ensure compliance and security within the logistics sector.
9. Continuous Learning:
- Professional Development: Commitment to ongoing learning and professional development to stay current with technological advancements and industry trends in logistics and freight forwarding.

Attractive salary and bonus depending on individual capacity.
13th month salary.
,#Fully enjoy the health and social insurance according to the Vietnameses Labor Law.
Many long-term employee compensation policies: Private health insurance, 2 days off Saturday/month,…
,#12 days annual leave.

Software Development, ERP Systems, Network Management, Cybersecurity, IT Management