(Senior) Technical Service Engineer
MOTUL VIETNAM
Pearl Plaza building, 29th Fl, 561A Dien Bien Phu, Ward 25, Binh Thanh District, Ho Chi Minh City, Vietnam.
Còn 2 tuần để ứng tuyển
Chi tiết tuyển dụng
Mức lương:
Thỏa thuận
Khu vực:
Hồ Chí Minh
Chức vụ:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Lĩnh vực:
Khác
Mô tả công việc
1. New Customer Development
Collaboration with sales team for new customers conversion
• Working with sales team to develop technical supporting plan for customer visits.
• Do presentation and convince new customers in term of products & services provided.
• Be able to analyse competitor’s products and make technical comparison reports.
• Conduct field trial test onsite to prove MotulTech product’s features & benefits. Total cost ownership development if required.
• Work close to product team and customer’s engineering department to track oil test report and
2. Excellence Service Operation
• Comply to company compliances: code of conduct, company core values, operating procedure…
• Collaborate with sales and D-center to recommend accurate products or provide technical solution per application in time.
• Be able to provide the technical supports 24/7 if required at high professional level.
• Proactive to develop customers visit plan to monitor and check-up coolant health in period.
• Coolant and oil analysis at highly service commitment.
• Customer complaint handling on time in full (OTIF)
• Be able to collaborate D-Center and product team to develop comprehensive training material and organize training courses for sales forces and customers.
• Collaborate with sales team to develop technical packs for sales (POP, TCO, toolkit…)
3. Marketing Activity Supports
• Collaborate with technical manager and sales team to develop presentation and carry out MotulTech supports at seminar or workshop.
• Presents at exhibition or any MotulTech marketing activities if required.
Collaboration with sales team for new customers conversion
• Working with sales team to develop technical supporting plan for customer visits.
• Do presentation and convince new customers in term of products & services provided.
• Be able to analyse competitor’s products and make technical comparison reports.
• Conduct field trial test onsite to prove MotulTech product’s features & benefits. Total cost ownership development if required.
• Work close to product team and customer’s engineering department to track oil test report and
2. Excellence Service Operation
• Comply to company compliances: code of conduct, company core values, operating procedure…
• Collaborate with sales and D-center to recommend accurate products or provide technical solution per application in time.
• Be able to provide the technical supports 24/7 if required at high professional level.
• Proactive to develop customers visit plan to monitor and check-up coolant health in period.
• Coolant and oil analysis at highly service commitment.
• Customer complaint handling on time in full (OTIF)
• Be able to collaborate D-Center and product team to develop comprehensive training material and organize training courses for sales forces and customers.
• Collaborate with sales team to develop technical packs for sales (POP, TCO, toolkit…)
3. Marketing Activity Supports
• Collaborate with technical manager and sales team to develop presentation and carry out MotulTech supports at seminar or workshop.
• Presents at exhibition or any MotulTech marketing activities if required.
Quyền lợi được hưởng
Bonus
,#Health Care
,#Training
,#Health Care
,#Training
Yêu cầu kỹ năng
Technical Service, Metalworking Fluids
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