Technical and Customer Support Specialist

Công ty TNHH Tozen Corporation Việt Nam Đường Nguyễn Thiện Thuật, Phường Nhân Hòa, Thị xã Mỹ Hào, Tỉnh Hưng Yên, Việt Nam
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Chi tiết tuyển dụng

Mức lương: Thỏa thuận
Khu vực: Hưng Yên
Chức vụ: Nhân viên
Hình thức làm việc: Toàn thời gian
Lĩnh vực: Khác

Mô tả công việc

- Collaborate with relevant departments and distributors to obtain necessary information for technical support and quotations
- Create and provide quotations for TOZEN products to distributors
- Receive technical support and quotation requests from distributors for TOZEN products
- Perform technical support and quotation tasks at the agreed service level
- Use internal systems to provide reports and statistical data to distributors
- Manage special orders with specific instructions and documentation requirements
- Coordinate with support departments and factories as needed to adjust technical support and quotation processes
- Create quotations with agreed margins
- Collaborate with the purchasing department to coordinate project-related purchase orders
- Obtain and maintain the latest information on the pricing structures of distributors
- Expedite project orders and prepare necessary reports for distributors
- Communicate with departments related to technical support and quotations
- Perform other related duties as instructed by supervisors or managers

Quyền lợi được hưởng

13th-month salary
Annual performance-based bonus linked to the achievement of sales and AR collection targets
,#Insurance as Vietnamese’s regulation
,#Working in a Japanese company

Yêu cầu kỹ năng

English Language Proficiency, IT Knowledge, Machinery Equipment