Technical Support (CallCenter)

LOTTE INNOVATE VIETNAM COMPANY LIMITED RIA Training center - lầu 4 - 187 Xuân Hồng, Phường 4, Tân Bình Còn 4 tuần để ứng tuyển

Chi tiết tuyển dụng

Mức lương: 10 - 15 Triệu
Khu vực: Hồ Chí Minh
Chức vụ: Nhân viên
Hình thức làm việc: Toàn thời gian
Lĩnh vực: Khác

Mô tả công việc

Support and resolve issues arising from CallCenter operations
Receive requests, analyze and discuss with vendors about solutions for customers
Receive and process requests from customers
Support installation and configuration of CallCenter software (CRM)

Quyền lợi được hưởng

Dedicated budget for staff training: technical, soft skills, English, Korean classes.
Telephone allowance.
Annual salary review
Provide Travel Expense for work
We pay health and social insurance.
13th month salary.
Birthday gift
We pay PIT
Holiday and Tet Gift
Funeral support
Baby born Gift
We provide yearly health check-ups with International Hospital.
12 days of annual leave + 1 days of Establishment Ceremony Date + 2 days of Refresh Leave for 1 year joined
Annual outdoor Team building
Monthly birthday Party
Team Building activities:
Marriage Gift
Provide working equipmennt (PC/Laptop)

Yêu cầu kỹ năng

Ability to work under pressure and good time management
Ability to grasp and understand tools and websites related to CallCenter (will be trained)
Basic knowledge of computer systems, networks and computer software
Good communication skills, English skill is an advantage
Experience as a Technical Support, IT Helpdesk, ...
Quick situation handling skills