Application Engineer (In Ho Chi Minh, Vinh)

Purpose of this position / Position summary
- Support pre-and-post sales applications for Industrial Quality Solution (IQS) business unit. The field of business focuses on Quality Assurance.
- Master the use of IQS products such as coordinate measuring machine (CMM), X-Ray / Computed Tomography systems, optical inspection systems, and related quality assurance software.
- Utilize & maintain cleanliness of the Quality Excellence Center (QEC).
Primary duties and responsibilities
Technical Support in the ZSP (ZEISS Sales Process) System Sales and After Sales Goals
- Application support during the IS (Information Sharing) process, collaborating with Sales team in providing Demo, Presentations, and meetings to present our Solution.
- Application support during the IG (Information Gathering) process, collaborating with Sales team in customizing solutions to potential customers.
- Develop skills & knowledge via ZEISS learning paths and skills matrix with assigned products and services.
Sustained revenue generation as Application Services provider
- Execute solutions e.g.: measuring services, accessory solutions, programming services & consulting services to generate revenue.
- After sales product push for Software Maintenance Agreements (SMA), additional software options, software upgrades, and promoting the use of the ZEISS Portal e.g. online training.
​ZEISS Academy – Provide Training to end customers and public courses
- Know and understand all aspects of compliance, standard operating procedure (SOP), certifications accreditations as a Trainer.
- Provide training based on sales contracts as well as billable training to end customers on our devices, software, solutions, and fundamental preparatory courses e.g., AUKOM
- Manage different mode of training e.g.: Remote virtual setup, classroom setup, factory setup and webinar setup.
Engineering Solutions Pre Sales and Post Sales
- Provide solutions on fixturing design, special tools, stylus, and project solutions. e.g., design a fixture for programming services.
Process Compliance:
- Complete reports on time e.g., CRM Mobile X entries and sign off from customer on the last day of job.
- Punctual for meetings
- Adheres to process requirements, operation procedures, legal compliances, Brand compliance
- Presentable attire.

Salary and Bonus scheme in accordance with company policy
,#Health Insurance policy for employees & dependents in accordance with the company
,#Travel and training in oversea (SEA, Germany...)

Mechanical Engineering, M&E, Automotive Engineering, Maintenance Engineering, CNC