BD - UX Researcher (Service Design)

Bosch Global Software Technologies Company Limited Etown 2, 364 Cong Hoa street, ward 13, Tan Binh district, HCM
Hết hạn Xóa tin

Chi tiết tuyển dụng

Mức lương: Thỏa thuận
Khu vực: Hồ Chí Minh
Chức vụ: Nhân viên
Hình thức làm việc: Toàn thời gian
Lĩnh vực: Khác

Mô tả công việc

Your Contribution to Something Big
Shape the future of Bosch: The transformation into a connected company calls for the user-centered development of new digital products and services. Join us to make it happen!
• Define user research scope, objectives, and methods
• Create research plans (time, definition of user groups, methods, activities, data storage)
• Organize and conduct qualitative and/or quantitative research and user tests in various locations (incl. remote)
• Analyze and evaluate research data; synthesize (e.g., create Top Findings, Opportunity Areas, Design Principles)
• Transfer user requirements to products and services and define user requirements for hand-over to designer/developer
• Support in the ideation and prototyping phase with research findings
• Prepare, conduct, and evaluate workshops (e.g., Question Zero, stakeholder mapping, customer journey mapping, requirements collection, ideation)
• Identify problem areas through key performance indicators and propose changes and improvements to the service experience
• Collaborate closely with different disciplines (e.g., interaction designers, software developers, product managers) and domain experts (e.g., manufacturing, legal, automotive) in an international context
• Contribute to strengthen the design thinking culture within the Bosch IT environment.

Quyền lợi được hưởng

13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
,#Premium health insurance for employee and 02 family members
,#15++ days of annual leave + 1-day of birthday leave
,#Engage in our diverse training programs which surely help strengthen both your personal and professionalism
,#Good benefits of company activities such as: football, badminton, yoga, Aerobic, team building…
,#Flexible working time and working model
Lunch and parking allowance
Onsite opportunities: short-term and long-term assignments in worldwide offices

Yêu cầu kỹ năng

Communication, Critical Thinking, Service Design, User Research, Qualitative Data Analysis