Microsoft Customer Service Specialist
ITECHWX COMPANY LIMITED
12th Floor, Opal Tower 92 Nguyen Huu Canh Street, Ward 22, Binh Thanh District, Ho Chi Minh city, Vietnam
Hết hạn
Xóa tin
Chi tiết tuyển dụng
Mức lương:
Thỏa thuận
Khu vực:
Hồ Chí Minh
Chức vụ:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Lĩnh vực:
Khác
Mô tả công việc
Your role & responsibilities
• Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
• Produce high-quality documentation and distribute it to the appropriate team members and technical lead.
• Stick to service responsibilities to reach high performance standards.
• Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft – never put customer PII at risk.
• Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
• Produce high-quality documentation and distribute it to the appropriate team members and technical lead.
• Stick to service responsibilities to reach high performance standards.
• Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft – never put customer PII at risk.
Quyền lợi được hưởng
Performance Bonus
,#Social and Health insurance follow Vietnamese Law
24/7 Insurance for Night-shift
Annual Health Check-up
,#Young & Dynamic Working Environment
International Culture
,#Social and Health insurance follow Vietnamese Law
24/7 Insurance for Night-shift
Annual Health Check-up
,#Young & Dynamic Working Environment
International Culture
Yêu cầu kỹ năng
Communication, Customer Service, English, Microsoft Office 365, Technical Support
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