Business Analyst (Digital Product Development)

Determine the most appropriate elicitation techniques (interviews, surveys, workshops, etc.) based on your assessment of the circumstances, actively engage with stakeholders to gather functional and non-functional requirements.
Perform comprehensive competitive analysis, market research, and gather user feedback to define and prioritize product features. Ensure the product aligns with user needs and deliver a positive user experience.
Act as a liaison between software development teams and stakeholders, business units, internal and external customer communities, and all other related parties to ensure optimal collaboration and communication.
Assist and support QA/QC engineers in testing the deliverables before releasing them into the market. Ensure the final product satisfies business objectives and user expectations.
Evaluate and analyze the information gathered, break down high-level requirements into functional/technical specifications, mockups, user stories, etc., develop requirements that accurately match stakeholders’ needs.
Actively engage throughout the entire product lifecycle, focusing on the product's long-term success and continuous improvement.
Perform other duties and responsibilities as assigned by Supervisor or Director/Unit Head.

High bonus and incentive-based on performance, seniority.
Work in a dynamic environment alongside team members who are talented and passionate about what they do.
Attractive salary plus 13th-month salary.
Annual health check.
Social – Health – Insurance paid fully.
Personal Accident & Health Insurance.
Complimentary duty meals, snacks & beverages.
In-house health club: gym, swimming pool, soccer field, volleyball court, and entertainment area.
Outstanding annual company trip.
Long-term service award.
Team building events are fully sponsored by the company.
Quarterly and yearly incentive awards for best-performing employees.

An active listener and an experienced interviewer to extract accurate and valuable information from subject matter experts or stakeholders.
Proven ability to document compelling requirements/specifications in an accurate, concise, and crystal-clear fashion.
Exceptional oral and written communication skills.
Ability to collaborate efficiently within cross-functional teams to achieve shared objectives and foster strong relationships with team members and stakeholders.
A masterful storyteller – able to convert plain data and facts into elaborate and convincing narratives.
Capable of juggling multiple projects simultaneously while keeping a keen eye for detail that does not undermine deadlines.
Strong organizational and time management skills.
Strong analytical mindset and critical thinking skills.
Robust problem-solving capabilities and creative thinking.
Stakeholder-focused mindset.
Experienced in Software Development Life Cycle and Agile environment.
A high level of empathy, with the ability to understand and share the feelings of others.
At least 2+ years of proven experience in a business analysis position.
Result-oriented, performs well under high pressure.
Bachelor’s degree in Computer Science/ IT or equivalent hands-on experience in software companies.
Aptitude to learn and understand new and emerging technologies.
Excellent command of written and spoken English.