Chăm Sóc Khách Hàng Giỏi Tiếng Anh Ca Đêm (Customer Service Staff) - Làm Việc Tại Quận 7, Lương Từ 12 Triệu NET, Nghỉ 2 Ngày 1 Tuần

Join us in the heart of District 7, Ho Chi Minh City, at our exquisite office in one of the city's most prestigious buildings.
As a customer service staff, you'll bask in the modern beauty of our workspace, collaborate with a dynamic and creative team, and enjoy the guidance of exceptional leaders, making each day a rewarding journey.
- Work with clients who have complaints, orders, or require information about services purchased from the company while maintaining a positive attitude and calmly responding.
- Cooperate with other staff to solve problems.
- Listen and resolve customers’ concerns, issues, and questions to your best ability.
- Follow communication procedures, guidelines, and policies.
- Answer questions from customers by chatting, emailing, and/or talking on the phone.
- Prepare customer reports by gathering data collected during customer interactions.
- Refer issues and questions to managers if necessary.
WORKING TIME:
- 1 hour of break in any time of the shift.
- 5 night working shifts a week. From 8PM to 5AM. (Night shift will have 30% salary bonus per hour from 10PM-5AM, by law.)
- You will have TWO random days off/week, this will be decided by the company.

- 6 paid sick sick a year.
- 12 annual leave.
- Annual Health Check.
- Social Security, Health Insurance covered.
- Beautiful hi-tech office.
- Salary review once a year.
- Gifts on international/national holidays. (Women's day, Valentine, Moon Festival..)
- Snack bar and beverages provided by the company.

- Proactive, helpful, and willing to learn.
- Excellent English communication, speaking confidently and fluently (Clear voice).
- Having at least 1 year of experience in related fields.
- Must work in the office. (No remote and hybrid option)