Customer Service Executive
Công Ty TNHH Nha Khoa Elite
75 Huỳnh Tịnh Của, Phường Võ Thị Sáu, Quận 3, TP.HCM
Hết hạn
Xóa tin
Chi tiết tuyển dụng
Mức lương:
Thỏa thuận
Khu vực:
Hồ Chí Minh
Chức vụ:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Lĩnh vực:
Khác
Mô tả công việc
• Schedule and track client appointments.
• Record and manage client medical records.
• Handle emergency situations and coordinate with relevant departments to provide solutions.
• Communicate promotions and company services to clients.
• Address and resolve client inquiries and complaints.
• Assist doctors in consulting with clients.
• Analyze client needs and propose business development ideas.
• Perform other tasks as required by the manager.
Reporting:
• Log daily tasks and report to the team leader.
• Prepare and review the next day's client appointments and treatments.
• Check client information in the customer care system.
• Manage client entries and exits.
• Record and manage client medical records.
• Handle emergency situations and coordinate with relevant departments to provide solutions.
• Communicate promotions and company services to clients.
• Address and resolve client inquiries and complaints.
• Assist doctors in consulting with clients.
• Analyze client needs and propose business development ideas.
• Perform other tasks as required by the manager.
Reporting:
• Log daily tasks and report to the team leader.
• Prepare and review the next day's client appointments and treatments.
• Check client information in the customer care system.
• Manage client entries and exits.
Quyền lợi được hưởng
• Salary: Negotiable based on competency and experience.
,#• Bao Viet insurance for managers and employees with over 30 months of continuous service.
,#• Annual company trips (for employees officially employed for over 6 months).
,#• Bao Viet insurance for managers and employees with over 30 months of continuous service.
,#• Annual company trips (for employees officially employed for over 6 months).
Yêu cầu kỹ năng
English, Customer Service, Japanese, Customer Support, Reporting
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