Customer Technical Support - Chinese Speaking

Công ty TNHH ITECHWX VISTA Building, 19 Tan Cang St., Ward 25
Hết hạn Xóa tin

Chi tiết tuyển dụng

Mức lương: 20 - 29 Triệu
Khu vực: Hồ Chí Minh
Chức vụ: Nhân viên
Hình thức làm việc: Toàn thời gian
Lĩnh vực: Khác

Mô tả công việc

- Sticks to service responsibilities to reach high performance standards.
- Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
- Produce high-quality documentation and distribute it to the appropriate team members and technical lead.
- Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft – never put customer PII at risk.

Quyền lợi được hưởng

-
Competitive salary depending on experience
- 90% contribution of the gross salary to social insurance from the company side
- 12 days of annual leave, 8 days of sick leave
- Full salary during the probationary period
- Annual Health Checkup

Yêu cầu kỹ năng

- Have at least 1 year’s working experience in Global customer-facing roles.
- Excellent customer service skills
- Excellent spoken Chinese is a must.
- Passion and desire to develop in the IT industry