Francophone Concierge

Công Ty Easia Travel Khách sạn ATS , Số 33B Phạm Ngũ Lão, Phường Phan Chu Trinh, Quận Hoàn Kiếm, Thành phố Hà Nội
Hết hạn Xóa tin

Chi tiết tuyển dụng

Mức lương: Thỏa thuận
Khu vực: Hà Nội
Chức vụ: Nhân viên
Hình thức làm việc: Toàn thời gian
Lĩnh vực: Khác

Mô tả công việc

The concierge holds a key position with a mission to delight clients throughout their stay, ensuring that every customer's holiday reaches a 100% satisfaction level in any circumstances.
Tasks:
• Verify all information before departure to ensure the trip aligns with the travelers' expectations.
• Assist travel counselors in finding ideas to enhance the travelers' experience on-site.
• Be readily available for travelers on-site, addressing any requests to assist and facilitate their trip.
• Carefully follow up on all journeys before, during, and after the trip to ensure a seamless experience.
• Serve as a liaison between travelers and travel counselors.
• Update (and find) recommended restaurants, cafes, etc.
• Collaborate with different teams (sales, production, reservation, operation) to ensure the quality of services on-site.

Quyền lợi được hưởng

A competitive salary upon qualification and experience
,#Personal accident and health insurance 24/24 (PTI)
,#Motivation Trip

Yêu cầu kỹ năng

Expat Recruitment, Tourism, Travel Consulting, Inbound Tour, French