Import/Export Customer Service

- Contact shipping line and airlines to submit bookings, submit bills of lading, VGM, and monitor the coordination of goods until they leave the port
- Contact customers, update the status of the shipment for all relevant parties.
- Prepare documents, verify validity, and send documents to partners and agents.
- Open, track, and close files in the system.
- Perform other relevant tasks as requested by superiors.
- Send information about shipment and the bill of lading to customers.
- Check the bill of lading and documents with the customer
- Make a Pre-alert, send documents to customers and agents.
- Chasing the shipment, and update the status of shipment for customers
- Contact the agent to get booking, nominate agent to handle cargoes
- Receive Pre alert from the agent.
- Chasing cargoes and making payment proposals for shipping companies and partners related to the shipment.
- Work with the shipping line to handle any arising issues during the cargo handling process

Lương cứng + % hh.
Chế độ lương - thưởng hấp dẫn theo năng lực, hiệu quả công việc, chính sách lương khuyến khích nhân viên có thu nhập “lũy tiến”.
Thưởng lễ các ngày lễ như: Tết âm, tết dương,..các ngày lễ khác + Thưởng cá nhân xuất sắc...
,#Đóng bảo hiểm đầy đủ, chế độ nghỉ mát 1-2 lần/ năm.
,#Đào tạo chuyên sâu thường xuyên trước, trong khi làm việc.

English, Forwarding, Import-Export Procedure, Logistics, Report Writing