Processing Manager

Process Development and Optimization:
Design, implement, and refine document processing workflows for efficiency and accuracy.
Ensure all processes comply with immigration laws and relevant regulations.
Team Leadership and Management:
Recruit, train, and mentor the processing team to ensure high performance and adherence to standards.
Assign tasks, monitor progress, and ensure deadlines are met while maintaining process integrity.
Compliance and Legal Updates:
Stay informed on updates to immigration laws and USCIS regulations.
Ensure that the team is compliant with all legal requirements and provide accurate client consultations .
Client Consultation and Documentation:
Advise clients on the necessary documentation and eligibility requirements for immigration applications.
Guide clients in preparing financial, legal, and supporting documents for their cases.
Performance Monitoring and Reporting:
Generate regular progress reports on case processing, team performance, and operational challenges.
Propose process improvements to enhance efficiency and service quality.
Risk Management and Problem Solving:
Identify and mitigate risks related to the document processing workflow.
Resolve issues quickly and effectively to ensure smooth operations.

Opportunities for career growth and personal development.
Full insurance and benefits as per company policy.
Competitive salary range: 18-20 million VND.
Professional and dynamic work environment.
Training and support to enhance skills and career progression.

Proficiency in English (both written and spoken).
Leadership skills with experience in team management.
Strong understanding of immigration laws and regulations.
Minimum of 3 years of experience in document processing or related fields.
Excellent organizational, communication, and problem-solving skills