Reservation Agent Work In Ho Tram - Attractive Income - Start Working Now

Handle all inquiries via phone, emails & fan-page
Creates and maintains reservation records by date of arrival and alphabetical listing.
Processes reservations from the sales office, other hotel departments, and travel agents.
Processes reservations by mail, telephone or central reservation systems referral.
Communicates reservation information to the front desk.
Determines room rates based on the selling tactics of the hotel.
Processes cancellations and modifications and promptly relays this information to the front desk.
Helps develop room revenue and occupancy forecasts.
Processes advance deposits on reservations.
Assists in preregistration activities when appropriate.
Tracks future room availabilities on the basis of reservations.
Handles daily correspondence. Responds to inquiries and makes reservations as needed.
Monitors advances deposit requirements.
Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy.
Makes sure that files are kept up to date.
Monitor rate & inventory on Channel Manager
Open and close the availability as and when required of hotel channel managers.
Monitor reservations via online travel agent platforms

Candidates will be provided with job details during interview

Fluent in Vietnamese and English (both writing & speaking)
1 year experience in relevant position (for Reservation Supervisor position)
Graduate from college or university in hospitality
Team work spirit
Good in communication