Sales Support Officer

Responsible for maintaining the support function to Sales but is not limited to all aspects related to regular orders and administrative works so that Sales have more time for field works and develop new business.
Duties and Responsibilities:
- Communicate with customers and internal team on the blocked sales order due to overdue payment, over credit limit…
- Follow up and arrange with customer service team on customer’s delivery schedule.
- Monitor and manage stock balance for assigned key account, remind customers to get orders.
- Receive purchased order from customers/sales then proceed those orders with appropriate departments.
- Handle issues on delivery and together with sales team to solve customer’s complaints.
- Check and issue purchase order relate to sales forecast and according to planning systems.
- Support sales to compose and follow up all documents for approval, quotation, contract;
- Support sales create new product code, vendor code, and customer code on system;
- Support the others works related when sales team are on field;
- Prepare documents to send to customers as their requested (contract, product registration, statement, quotation…).
- Coordinate with sales & regulatory teams to confirm re-proclaim expired food regulatory documents. Support sales to sending samples to test periodically.
- Support sales to get data for sales reports;
- Support sales to collect bad debts from customers;
- Other tasks as assigned

Attractive Bonus
,#Premium Healthcare Package
,#18 days

Sales Support, Logistics Planning, Chemical, Customer Service Operation, Logistics Coordination