SAP Successfactors Consultant (Ec/time Off/time Tracking)
Deloitte Consulting SEA
18th Floor, Times Square Building, 22-36 Nguyen Hue, District 1, HCMC, Vietnam
Hết hạn
Xóa tin
Chi tiết tuyển dụng
Mức lương:
Thỏa thuận
Khu vực:
Hồ Chí Minh
Chức vụ:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Lĩnh vực:
Khác
Mô tả công việc
Job Descriptions:
* Undertake analysis work to identify root cause with ability to discuss and brainstorm with other team members and stakeholders and escalating findings to the right stakeholders. To be responsible to assist in reducing re-occurring issues/incidents.
* Able to take on a Team Lead role when required and guide the team on a day-to-day basis
* Able to lead and prepare all necessary reporting for SLA Governance and Statuses
* Able to monitor workload of team and where needed make necessary decisions to ensure quality and on-time delivery for the clients.
* Leading the collection of business requirements, analysis work and proposal for end to end solution when necessary to support client’s initiative to simplify and standardize processes
* Take on role as Process Expert in the team and coaching/guiding other team members (within team and across other AMS teams). Where necessary, to conduct training to assist in speeding up knowledge transition for team members.
* Drive and embed any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization
* Analyze and act independently on request or incidents raised by the client for their ERP application and resolve it within the agreed SLA and with quality
* Act as the ambassador and work closely with all necessary parties involved to ensure successful implementation of the AMS support practice in Deloitte SEA. This includes spreading the understanding of AMS and its value realization to internal and external stakeholders.
* Partake in the deliverable development of the AMS setup in Deloitte SEA.
* Fully comply with and adhere to all the standard AMS process & procedures that are developed.
* Undertake analysis work to identify root cause with ability to discuss and brainstorm with other team members and stakeholders and escalating findings to the right stakeholders. To be responsible to assist in reducing re-occurring issues/incidents.
* Able to take on a Team Lead role when required and guide the team on a day-to-day basis
* Able to lead and prepare all necessary reporting for SLA Governance and Statuses
* Able to monitor workload of team and where needed make necessary decisions to ensure quality and on-time delivery for the clients.
* Leading the collection of business requirements, analysis work and proposal for end to end solution when necessary to support client’s initiative to simplify and standardize processes
* Take on role as Process Expert in the team and coaching/guiding other team members (within team and across other AMS teams). Where necessary, to conduct training to assist in speeding up knowledge transition for team members.
* Drive and embed any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization
* Analyze and act independently on request or incidents raised by the client for their ERP application and resolve it within the agreed SLA and with quality
* Act as the ambassador and work closely with all necessary parties involved to ensure successful implementation of the AMS support practice in Deloitte SEA. This includes spreading the understanding of AMS and its value realization to internal and external stakeholders.
* Partake in the deliverable development of the AMS setup in Deloitte SEA.
* Fully comply with and adhere to all the standard AMS process & procedures that are developed.
Quyền lợi được hưởng
Performance Bonus
,#Premium Healthcare Plan
,#SEA Team Building
,#Premium Healthcare Plan
,#SEA Team Building
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