Senior Business Analyst (Tech Department)

The senior Business Analyst (BA) plays a vital role to link between the company, teams, and clients. This role works on projects inside and outside the company to get important results. The main job is to understand what everyone needs, analyze it, and come up with solutions. After giving out solutions, the senior BA works closely with the Development team, Testing team, and others to ensure everything is implemented successfully. The senior BA also shares the findings and suggestions with the teams and clients.
Analyze and collaborate with the Technology team to break down feasibility and develop suitable solutions.
Support the Project Manager, Product Owner, KAM, DevOps, Security team and others during projects.
Break down technical tasks, estimate efforts, and outline the implementation timeline.
Write documents such as BRD, FRD, UC, US, mockups, wireframes, etc., ensuring they are kept up to date throughout the project delivery.
Coordinate with the UX/UI team, Tech team, QA team, and DevOps to ensure smooth implementation of all requirements.
Work closely with stakeholders and users to acquire their problem statements, objectives, and risks, ensuring a complete understanding of their expectations and demands.
Perform other tasks assigned by the line manager or support projects as needed.

Free parking card
Internal activities and clubs (year-end party, sports day, men's/women's football club, ...)
Participation in social insurance with 100% base salary
100% salary in 2 months probation
International working environment
Health care 24/7 insurance
Benefits from the Union (gift for Tet holidays, birthdays, weddings, childbirth, ...)
Company trip, team building
Career Development Opportunity

Experience in multiple domains such as outsourcing, banking, insurance, fintech, logistics
At least 5 years of experience working as a Business Analyst (Mandatory).
Proven experience working with various project management methodologies, including agile, waterfall, and hybrid approaches.
Proficiency with BPMN 2.0.
Proficiency with Business Requirement Document (BRD), User Stories/Use Case Specification Document, Functional Requirement Document.
Proficiency with mockup/wireframe tools like draw, Figma, Azure, Balsamiq.
Bachelor or Master Degree of Information Technology, Economics, or other related fields.
Experience in mentoring and coaching less experienced team members.
Experience with software development processes and methodologies.
Certification in business analysis such as CBAP, PBA, CCBA, etc. is a very big plus.