Service Senior Staff

1) In charge of Dealer Operation Kaizen for priority dealers (70% of Time):
- In charge of Dealer Operation Kaizen, focus on specific project such as 5S, KPI improvement, productivity, CSI bottom dealers improvement, Improve dealer staffs skills by on-site OJT... and develop the solution for the new issues
- Develop the Kaizen process model (Standardization) and provide training and handover to FS/FP for continous monitoring the improvement process
- Co-oporate with FS/FP and other function to implement of Kaizen activities at dealers
2) Field activities (20%):
In charge some dealers with the following tasks
- Achieve Service KPI & Performance assigned Dealers, region or teritory
- Coordinate resolution of specific issues of Dealers
- Represent and liaison HMV with Dealers intern of Service business
- Reporting: Daily/Weekly/Monthly/Yearly reports about the performance of service of each assigned Dealers
- Training: Conduct the needed training for Dealer's staff
- Improve Dealer Service operation quality (conduct SOP, Dealer improvement monthly), CSI, follow up Dealer conduct Service promotion program
- Other job is assigned by management)
3) Reporting (10%):
- Support Manager to make and check some target, monitoring and improvement report such as Annualy, Quaterly, Monthly Reports

- Competitive salary
,#- Accident insurance, Travelling insurance besides Social Insurance
,#- Training and development road-map

Automotive, Operation Management, Dealer Management, Dealer Support, Phát Triển Đại Lý