Teacher Experience & Operations Manager/ Trưởng Phòng Vận Hành Và Quản Lý Giáo Viên
CÔNG TY CỔ PHẦN CÔNG NGHỆ GIÁO DỤC NATIVE X
The Manor 2, 89 Nguyễn Hữu Cảnh, Phường 22
Còn 2 giờ để ứng tuyển
Chi tiết tuyển dụng
Mức lương:
Thỏa thuận
Khu vực:
Hồ Chí Minh
Chức vụ:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Lĩnh vực:
Giáo viên
Mô tả công việc
Teacher Experience & Operations Manager (TEM)
holds core responsibilities in the daily and periodical operation of the Teacher Experience Department (TED). We are seeking a proactive and professional candidate to lead the team in implementing and advancing all processes, policies, and regulations directly relating to the Teacher's journey at NativeX. This position will allow the potential candidate to broaden his/her horizons in both management and professional experience. Hence the impact positively contributes to the enhancement of one of the most high-standard learning platforms in Vietnam.
Recruitment and Selection (15%)
Coordinate the hiring process, including creating job descriptions, job postings, screening resumes, conducting interviews, and making hiring decisions;
Research and implement recruitment channels to attract qualified teachers;
Propose and manage recruitment’s budget effectively.
Training & Performance Management (10%)
Conduct regular performance evaluation and goal-setting sessions with teachers; promptly address any performance issues to maintain workflow efficiency;
Monitor the onboarding process for new teachers, including orientation sessions and training programs;
Coordinate professional development opportunities to enhance teaching skills and promote continuous learning.
Compliance and Employee Relations (15%)
Ensure compliance with relevant employment laws, regulations, and industry standards;
Maintain accurate and up-to-date employee records, including contracts and performance evaluations;
Monitor payroll, benefits administration, and other HR-related administrative tasks efficiently;
Enforce policies and procedures to ensure fair treatment for all employees;
Monitor teacher inquiries, concerns, and grievances to create a positive and supportive work environment.
Operations Management (40%)
Oversee day-to-day operations including scheduling, class assignments, and issues resolution;
Collaborate with other departments to streamline processes and improve efficiency;
Identify opportunities for process improvement and system development for operations functions in teacher management;
Monitor and promptly adjust workflow to enhance operational effectiveness;
Collaborate with stakeholders to gather requirements and prioritize features for system development.
Cost Management (15%)
Negotiate advantageous terms with vendors and manage contracts for cost-effectiveness;
Implement and monitor a detailed budget to track expenses and make informed cost-control decisions.
Other (5%)
Collaborate with governmental bodies such as DOLISA and DOET when necessary;
Provide internal training sessions for team members when necessary;
Fulfill any additional tasks assigned by the line manager as needed.
holds core responsibilities in the daily and periodical operation of the Teacher Experience Department (TED). We are seeking a proactive and professional candidate to lead the team in implementing and advancing all processes, policies, and regulations directly relating to the Teacher's journey at NativeX. This position will allow the potential candidate to broaden his/her horizons in both management and professional experience. Hence the impact positively contributes to the enhancement of one of the most high-standard learning platforms in Vietnam.
Recruitment and Selection (15%)
Coordinate the hiring process, including creating job descriptions, job postings, screening resumes, conducting interviews, and making hiring decisions;
Research and implement recruitment channels to attract qualified teachers;
Propose and manage recruitment’s budget effectively.
Training & Performance Management (10%)
Conduct regular performance evaluation and goal-setting sessions with teachers; promptly address any performance issues to maintain workflow efficiency;
Monitor the onboarding process for new teachers, including orientation sessions and training programs;
Coordinate professional development opportunities to enhance teaching skills and promote continuous learning.
Compliance and Employee Relations (15%)
Ensure compliance with relevant employment laws, regulations, and industry standards;
Maintain accurate and up-to-date employee records, including contracts and performance evaluations;
Monitor payroll, benefits administration, and other HR-related administrative tasks efficiently;
Enforce policies and procedures to ensure fair treatment for all employees;
Monitor teacher inquiries, concerns, and grievances to create a positive and supportive work environment.
Operations Management (40%)
Oversee day-to-day operations including scheduling, class assignments, and issues resolution;
Collaborate with other departments to streamline processes and improve efficiency;
Identify opportunities for process improvement and system development for operations functions in teacher management;
Monitor and promptly adjust workflow to enhance operational effectiveness;
Collaborate with stakeholders to gather requirements and prioritize features for system development.
Cost Management (15%)
Negotiate advantageous terms with vendors and manage contracts for cost-effectiveness;
Implement and monitor a detailed budget to track expenses and make informed cost-control decisions.
Other (5%)
Collaborate with governmental bodies such as DOLISA and DOET when necessary;
Provide internal training sessions for team members when necessary;
Fulfill any additional tasks assigned by the line manager as needed.
Quyền lợi được hưởng
Provide laptops for employees
15 days annual leave, 1 birthday leave 1 Christmas day leave
Health insurance for all employees
Internal Training (Technical & Functional)
Supportive and professional colleagues
15 days annual leave, 1 birthday leave 1 Christmas day leave
Health insurance for all employees
Internal Training (Technical & Functional)
Supportive and professional colleagues
Yêu cầu kỹ năng
Skills & Abilities
Excellent decision making and leadership skills;
Ability to mobilize and encourage staff to overcome challenges within complex, multinational environment
Experienced in researching and problem solving skills;
Excellent interpersonal and conflict resolution skills;
Have good skills in verbal and non-verbal communication; in both Vietnamese and English;
General & Specialist Knowledge
Have knowledge on current laws regarding the labor relating to industry and job responsibilities;
Have knowledge on system management in a large organization;
Education & Training
At least Bachelor degree in HR Management, Business Administration or related field;
English proficiency from IE 6.5 or equivalent;
Relevant Experience
At least 4 years experience in related position and in managerial position;
Related operational experience in the educational field is a plus
Special Requirements
Should be a team player; highly disciplined; proactive and tech-savvy;
Should be thorough and conscientious
Computer literacy – MS Office; G-suite CRM, etc
Excellent decision making and leadership skills;
Ability to mobilize and encourage staff to overcome challenges within complex, multinational environment
Experienced in researching and problem solving skills;
Excellent interpersonal and conflict resolution skills;
Have good skills in verbal and non-verbal communication; in both Vietnamese and English;
General & Specialist Knowledge
Have knowledge on current laws regarding the labor relating to industry and job responsibilities;
Have knowledge on system management in a large organization;
Education & Training
At least Bachelor degree in HR Management, Business Administration or related field;
English proficiency from IE 6.5 or equivalent;
Relevant Experience
At least 4 years experience in related position and in managerial position;
Related operational experience in the educational field is a plus
Special Requirements
Should be a team player; highly disciplined; proactive and tech-savvy;
Should be thorough and conscientious
Computer literacy – MS Office; G-suite CRM, etc
-
Nhân Viên Quản Lý Chất Lượng Giáo Viên (Foreign Teacher Quality Coordinator) CÔNG TY CỔ PHẦN TRUNG TÂM ANH NGỮ GEMS Thỏa thuận
-
Nhân Viên Điều Phối Giáo Viên (Teacher Scheduling Coordinator) CÔNG TY CỔ PHẦN TRUNG TÂM ANH NGỮ GEMS Thỏa thuận
-
Giáo Viên Anh Văn Thu Nhập Hấp Dẫn Tại TPHCM CT TNHH MTV TƯ VẤN DỊCH VỤ GIÁO DỤC VÀ DU LỊCH TÂN VĂN Thỏa thuận Còn 4 tuần để ứng tuyển
-
Giáo Viên Tiếng Anh Giao Tiếp (Full/Part-Time) - Thu Nhập Từ 10- 25 Triệu CÔNG TY TNHH GIÁO DỤC ROOMIE STUDY 10 - 25 Triệu
-
Giáo Viên Ielts PartTime Tại Hà Nội & Hồ Chí Minh (Từ 7.5 IELTS - Thu Nhập Cao Upto 20-30M) CÔNG TY CỔ PHẦN TƯ VẤN ĐÁNH GIÁ VÀ PHÁT TRIỂN GIÁO DỤC EDUTALK 15 - 30 Triệu Còn 4 tuần để ứng tuyển
-
Giáo Viên Tiếng Anh (Không Cần Kinh Nghiệm, Thu Nhập Lên Đến 20 Triệu/Tháng) CÔNG TY TNHH PHÁT TRIỂN GIÁO DỤC ĐẠI DƯƠNG 6 - 20 Triệu Còn 3 tuần để ứng tuyển
-
Giáo Viên Mầm Non Đã Có Kinh Nghiệm Từ 1 Năm Trở Lên (Thu Nhập 10-18 Triệu) CÔNG TY CỔ PHẦN GIÁO DỤC KIDSEDU 10 - 18 Triệu
-
Giáo Viên Tin Học (Tại Hồ Chí Minh - Thu Nhập Đến 15 Triệu) CÔNG TY TNHH ĐÀO TẠO GIÁO DỤC NGUYỄN TRẦN 12 - 15 Triệu
-
Giáo Viên Ielts Online FullTime (Tại Hà Nội & Hồ Chí Minh) - Thu Nhập Từ 9tr+ CÔNG TY CỔ PHẦN TƯ VẤN ĐÁNH GIÁ VÀ PHÁT TRIỂN GIÁO DỤC EDUTALK 6 - 9 Triệu Còn 3 tuần để ứng tuyển