Technical Support

Work on computers (offline, online, remote) and company equipment such as card terminals and POS systems.
Provide technical support and customer care to mostly owners of nail salons, restaurants, hair salons, garages, milk tea shops, and fast food establishments across the US and Canada.
Conducted product setup, training, and demonstrations and resolved incidents and issues related to the company's equipment and services.

Having undergone training and being provided with access to job-relevant documents.
Salary, overtime pay, insurance, tax, and vacation reregulation follow company policy.
Ensuring the availability of required equipment for the job.
Opportunities for skill development and self-improvement.
Competitive official salary, with salary reviews based on work efficiency and leader evaluations.
Young, modern, and comfortable working environment.
Flexible working hours.

Good English communication skills are an strong advantage
. ( English level IELTS 5.5 - 6.0 or equivalent).
Excellent communication skills (listening, speaking)
Strong teamwork skills with a positive attitude, self-discipline, and proactive work approach.
Understanding networking, including setting up routers, modems, and reserved IPs.
Clear and fluent voice with no regional characteristics, demonstrating confident communication skills.
Owning a laptop/PC that supports Work From Home (WFH) in emergencies.