Tour Consultant

Preparing and sending quotes and proposals
Handling customer questions, inquiries, and complaints
Customer care: Make phone calls during/ after the trips at the most convenient time for customers, ensure clients are happy with all the services and solve any problems
Researching prospects and generating leads
Meeting with clients virtually or during sales visits
Maintain Existing Client Relationships: travel consultants maintain client relationships and solve problems to keep repeat clients happy
Demonstrating and presenting products
Working towards monthly targets
Negotiating contracts and packages
Managing the Sales process through specific software programs
Contacting potential and existing customers on the phone, by email, and in person
Researching prospects and generating leads
Participating in Sales meetings

Office in the center of Hanoi (right behind the St. Joseph Cathedral)
Friendly and young environment where you will be noticed and rewarded
Competitive commission structure
Holidays bonus
Opportunities to travel
Insurance as labor law
12-day of annual leave
Learning by doing, voicing your own opinions, and stepping out of your comfort zone
Opportunities to soar in the industry
Performance review: every 6 working months

Male/Female, from 22-30 years old
At least 1 year of industry Sales experience for English Speaking Market. Experience in tourism is an asset
Excellent customer service and sales skills
Self - motivated and driven by targets
Strong verbal and written communicator
This position is for Vietnamese Nationals only
Proficiency in Microsoft Office and sales software programs
Excellent phone and presentation skills
Good negotiation and problem-solving skills