User Researcher (UI UX)
Home Credit Vietnam - Explore Your Dream Team
Phu Nu Building, 20 Nguyen Dang Giai, Thao Dien Ward, District 2, HCMC
Hết hạn
Xóa tin
Chi tiết tuyển dụng
Mức lương:
Thỏa thuận
Khu vực:
Hồ Chí Minh
Chức vụ:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Lĩnh vực:
Khác
Mô tả công việc
*According to Decree No.13/2023/ND-CP on protecting personal data (“PDP”), Home Credit Vietnam would apply "Personal Data Processing Agreement" with all candidates to ensure compliance with the decree.
By submitting this application to Home Credit Vietnam Finance Company Limited through LinkedIn, you agree to allow Home Credit to proceed your provided information in accordance with Personal Data Processing Agreement that you have read, fully understood and agreed to the entire content at link
https://career.homecredit.vn/vn/article/id/217.
KEY RESPONSIBILITIES
• Independently plan, design, execute, analyse and report user qualitative research and communicate those results with stakeholder to guide the direction of digital Home Credit products
• Facilitate user In-Depth Interview or focus group discussion to deep dive in understandings user target audience
• Identify potential problematic touchpoints according to user target audience
• Closely work with Online Data Analyst to continuously improve users' measurement tools to effectively collect and monitor user feedbacks at each defined touchpoint.
• Propose and take lead in enhancement activities, focusing on Online activities and other related process improvement, culture building
By submitting this application to Home Credit Vietnam Finance Company Limited through LinkedIn, you agree to allow Home Credit to proceed your provided information in accordance with Personal Data Processing Agreement that you have read, fully understood and agreed to the entire content at link
https://career.homecredit.vn/vn/article/id/217.
KEY RESPONSIBILITIES
• Independently plan, design, execute, analyse and report user qualitative research and communicate those results with stakeholder to guide the direction of digital Home Credit products
• Facilitate user In-Depth Interview or focus group discussion to deep dive in understandings user target audience
• Identify potential problematic touchpoints according to user target audience
• Closely work with Online Data Analyst to continuously improve users' measurement tools to effectively collect and monitor user feedbacks at each defined touchpoint.
• Propose and take lead in enhancement activities, focusing on Online activities and other related process improvement, culture building
Quyền lợi được hưởng
13th Salary Fixed and KPI Bonus
,#Premium Health Care for employees (personal/family dependents)
,#15/18 Annual Leaves
,#Premium Health Care for employees (personal/family dependents)
,#15/18 Annual Leaves
Yêu cầu kỹ năng
English, UI/UX Design, UX Research, Technical Research, Qualitative Market Research
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