Chăm Sóc Khách Hàng - Không Yêu Cầu Kinh Nghiệm - HCM - Đi Làm Ngay
Công ty TNHH Concentrix Service Vietnam
Tòa nhà QTSC 9, Công viên phần mềm Quang Trung, Số 02 Đường Tô Ký, Phường Tân Hưng Thuận
Hết hạn
Xóa tin
Chi tiết tuyển dụng
Mức lương:
7 - 8 Triệu
Khu vực:
Hồ Chí Minh
Chức vụ:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Lĩnh vực:
Khác
Mô tả công việc
Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
Providing accurate, valid, and complete information by using the right tools, methods, and processes.
Immediately updating serious cases/inconstant situations.
Ensuring a high level of customer service and a positive guest experience.
Proactively updating information/knowledge about customer service.
Providing accurate, valid, and complete information by using the right tools, methods, and processes.
Immediately updating serious cases/inconstant situations.
Ensuring a high level of customer service and a positive guest experience.
Proactively updating information/knowledge about customer service.
Quyền lợi được hưởng
Total Salary:
11.000.000 – 13.000.000 vnd/month.
Base Salary: 8.000.000 vnd/month.
Meal allowance: 500.000 vnd/month.
Night shift allowance: 30% base salary.
Voice allowance: 1.000.000 vnd/month (If you handle Inbound).
Monthly KPI incentive: 900.000 – 1.200.000 vnd/month (Depend on your performance).
100% salary in 2-month probation time.
Join the insurance regimes according to the provisions of the Labor Law.
Accident insurance 24/7.
14 days of leave/year.
13th Monthly Salary.
Annual Health Checkup.
Working in a dynamic, professional environment with many opportunities for advancement
11.000.000 – 13.000.000 vnd/month.
Base Salary: 8.000.000 vnd/month.
Meal allowance: 500.000 vnd/month.
Night shift allowance: 30% base salary.
Voice allowance: 1.000.000 vnd/month (If you handle Inbound).
Monthly KPI incentive: 900.000 – 1.200.000 vnd/month (Depend on your performance).
100% salary in 2-month probation time.
Join the insurance regimes according to the provisions of the Labor Law.
Accident insurance 24/7.
14 days of leave/year.
13th Monthly Salary.
Annual Health Checkup.
Working in a dynamic, professional environment with many opportunities for advancement
Yêu cầu kỹ năng
Graduated from High school or equivalent
Majors is an advantage.
Fluency in English (Speaking, listening, writing, and reading) - working 100% English.
At least 6-month experience in Customer
Service roles or any relevant ones.
Thời gian làm việc:
5 days/week (any 2 days off).
Shift: Rotate 24/7 (according to the arrangement of the team leader, rotate shift once a month, up to 3-month night shift)
Day shift: 7:00 – 16:00; 9:00 – 18:00; 12:00 – 21:00; 13:00 – 22:00.
Night shift: 19:00 – 4:00; 20:00 – 5:00; 21:00 – 6:00; 22:00 – 7:00.
Majors is an advantage.
Fluency in English (Speaking, listening, writing, and reading) - working 100% English.
At least 6-month experience in Customer
Service roles or any relevant ones.
Thời gian làm việc:
5 days/week (any 2 days off).
Shift: Rotate 24/7 (according to the arrangement of the team leader, rotate shift once a month, up to 3-month night shift)
Day shift: 7:00 – 16:00; 9:00 – 18:00; 12:00 – 21:00; 13:00 – 22:00.
Night shift: 19:00 – 4:00; 20:00 – 5:00; 21:00 – 6:00; 22:00 – 7:00.
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