Claims Administrator (English CV Only)

For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best care.
We are a part of the APRIL Group, a global insurance specialist with 2,300 staff in 16 countries.
To sustain the company's growth and expand our services, we are currently looking for a Claims Administrator
.
Essential Job Functions:
• Deliver excellent customer service through high quality and efficient handling of policyholder’s claims
• Understand the clients' needs, eligibility, and coverage, and then provide qualified assistance services correspondingly
• Manage cases proactively by using our internal systems and communicating with all relevant departments
• Formulate, affect, interpret, or implement polices pertaining to strategic claim resolution
• Make prompt and timely decisions on policy cover and settlement costs
• Acquire information as necessary to perform accurate redress calculations
• Achieve set targets in line with required quality standards

Salary will be commensurate with qualifications and experience
,#Opportunities to be trained in the professional environment to maximize your potential
,#Professional, dynamic working environment

Underwriting, Pricing Management, Reporting, Price Analysis, Insurance Underwriting