[Hà Nội] Senior Customer Service and Operation
Scan Global Logistics Việt Nam
Head Office: Floor 10, Waseco Tower, Block C, 10 Pho Quang, Tan Binh District, HCMC; Hanoi Branch: D Tower, La Thanh Hotel, 226 Van Phuc, Ba Dinh, Hanoi
Hết hạn
Xóa tin
Chi tiết tuyển dụng
Mức lương:
Thỏa thuận
Khu vực:
Hồ Chí Minh
Chức vụ:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Lĩnh vực:
Vận tải
Mô tả công việc
** Quantity: 04 persons including 02 vacancies in HCMC, 02 vacancy in Hanoi
** Job Description:
- Handle documentation for all kinds of shipments (export and import, sea freight) until close a file.
- Problem solving in order to improve service delivery standards and minimize cost impacts.
- Cooperate with worldwide agents to handle shipments.
- Ensure customer satisfaction and feedback to customers in professional manner.
- Execute customer’s service requirements from Bookings, Cargo movement to Data Transmission, Documentation, Invoicing and cost booking.
- Prepare reports, update system timely and accurately.
** Job Description:
- Handle documentation for all kinds of shipments (export and import, sea freight) until close a file.
- Problem solving in order to improve service delivery standards and minimize cost impacts.
- Cooperate with worldwide agents to handle shipments.
- Ensure customer satisfaction and feedback to customers in professional manner.
- Execute customer’s service requirements from Bookings, Cargo movement to Data Transmission, Documentation, Invoicing and cost booking.
- Prepare reports, update system timely and accurately.
Quyền lợi được hưởng
13th month salary
,#PVI health insurance
,#Company trip, happy hour & birthday, year end party....
,#PVI health insurance
,#Company trip, happy hour & birthday, year end party....
Yêu cầu kỹ năng
Logistics, Air Freight Forwarding, Shipment Management, Freight Forwarding Sales, English
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