Key Account Executive - On-Premise (Restaurant,hotel) with Hospitality Experience

Suntory PepsiCo Vietnam Beverage Sheraton Hotel, 88 Dong Khoi, Ben Nghe Ward, District 1, Ho Chi Minh City Còn 3 tuần để ứng tuyển

Chi tiết tuyển dụng

Mức lương: Thỏa thuận
Khu vực: Hồ Chí Minh
Chức vụ: Nhân viên
Hình thức làm việc: Toàn thời gian
Lĩnh vực: Kinh doanh

Mô tả công việc

Job Summary:
- Assist (Senior) Account Manager in achieving volume, revenue, and key objectives for assigned accounts by implementing Sales Development initiatives and AOP plans.
- Build sustainable strategic partnerships through JBP execution, ensure effective follow-up on business programs, and maintain SPVB performance standards.
- Focus on optimizing existing customer relationships by developing long-term growth plans, enhancing portfolio penetration, improving service levels, and driving brand engagement to secure competitive advantages for contract renewals.
Job Detail:
Support Account Management and Customer Service
- Act as a key contact point for addressing client needs and requests promptly.
- Assist Account Managers in managing day-to-day account operations to enhance customer satisfaction and optimize service levels.
- Collaborate with Account Managers to identify opportunities to expand product portfolios within current account
- Implement monthly, quarterly, and yearly customer plans and company activities  to achieve sales targets
- Coordinate and support the implementation of brand activations and promotional activities with existing customers to enhance brand visibility and engagement.
- Build strong client relationships by proactively understanding customer needs and addressing concerns effectively.
- Improve Service Level: Monitor and resolve operational issues (e.g., deliveries, billing, or product availability) to ensure smooth, efficient service.
- Work closely with Account Managers to implement strategies that secure client loyalty and create advantages during contract renewal negotiations.
- Track and support execution of initiatives to maximize SPVB’s share of wallet and drive incremental volume.
- Collaborate with Hunting Team: Support seamless transition of newly acquired accounts from the Hunting team by ensuring strong customer onboarding and integration.
Setting objectives and tracking results
- Set clear objectives that are consistent with company goals with alignment with AM/SAM
- Review progress vs objectives on a weekly basis
- Ensure clear communication and aherence of pricing and promotions to internal and external
- Customer Understanding and Data Analysis
- Analyze client consumption data and market trends to provide actionable insights for Account Managers.
- Assist in building data-driven plans to improve performance and strengthen partnerships.
Others
- Coordinate with  AFHE to execute daily sales operation in assigned location
- Lead problem solving and address team issue
- Cross-Functional Coordination
- Partner with internal teams (e.g., supply chain, marketing, and finance) to execute initiatives that align with client goals and maximize account performance.

Quyền lợi được hưởng

Competitive salary
,#Premium Healthcare for employee and family
,#20 days full paid leave a year

Yêu cầu kỹ năng

Key Account Development, Relationship Building, Customer Management, Horeca