Music School Operation Executive (Temporary)
Công Ty TNHH Âm Nhạc Yamaha Việt Nam
E. Town Central, 11 Đoàn Văn Bơ, Phường 13, District 4, Ho Chi Minh City, Vietnam
Hết hạn
Xóa tin
Chi tiết tuyển dụng
Mức lương:
Thỏa thuận
Khu vực:
Hồ Chí Minh
Chức vụ:
Nhân viên
Hình thức làm việc:
Nhà thầu
Lĩnh vực:
Khác
Mô tả công việc
Nhân viên Học vụ Trường Âm nhạc Yamaha - Thời vụ 7 tháng
1. Overall purpose (Brief description of the primary purpose of this position)
• Support student enrollment, course, and classes management (40%)
• Manage Music School daily tasks (30%)
• Support accounting tasks and marketing activities (20%)
• Retain and improve customer satisfaction (10%)
2. Key responsibilities and duties (Critical responsibilities and skills of this position, listed in order of importance)
Responsible for student and course management: (40%)
- Increase students’ registration and retention
- Manage class transfers, school fee refunds and savings
- Following up with students about lessons and homework
- Key consultant and coordinator of Music School to consult parents and students about school activities and classes contents.
Manage Music School daily admin tasks: (30%)
Support accounting tasks and marketing activities (20%)
- Cooperate with the accounting department to issue VAT invoice related to music school
- Handle students’ payments (cash, transfer…)
- Support marketing activities in music school
Retain and improve customer satisfaction (10%)
- Handle students/ parents’ complaints, and keep track of students/ parents’ requests
- Handle students care activities
- Do the tele sales / email
- Follow up customers/ students lists
***Other tasks assigned by Line Manager
1. Overall purpose (Brief description of the primary purpose of this position)
• Support student enrollment, course, and classes management (40%)
• Manage Music School daily tasks (30%)
• Support accounting tasks and marketing activities (20%)
• Retain and improve customer satisfaction (10%)
2. Key responsibilities and duties (Critical responsibilities and skills of this position, listed in order of importance)
Responsible for student and course management: (40%)
- Increase students’ registration and retention
- Manage class transfers, school fee refunds and savings
- Following up with students about lessons and homework
- Key consultant and coordinator of Music School to consult parents and students about school activities and classes contents.
Manage Music School daily admin tasks: (30%)
Support accounting tasks and marketing activities (20%)
- Cooperate with the accounting department to issue VAT invoice related to music school
- Handle students’ payments (cash, transfer…)
- Support marketing activities in music school
Retain and improve customer satisfaction (10%)
- Handle students/ parents’ complaints, and keep track of students/ parents’ requests
- Handle students care activities
- Do the tele sales / email
- Follow up customers/ students lists
***Other tasks assigned by Line Manager
Quyền lợi được hưởng
13th-month salary and annual bonus
,#Premium Healthcare package
,#Minimum 12 annual leaves + 6 company holidays leave per year
,#Premium Healthcare package
,#Minimum 12 annual leaves + 6 company holidays leave per year
Yêu cầu kỹ năng
Customer Service, Music Education, Business Administration, Communication, Student Support
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Nhân Viên Hỗ Trợ Khách Hàng Sau Giải Ngân / Nhân Viên Nhắc Phí - Lương 8 - 25 Triệu, Hồ Chí Minh Công ty TNHH Concentrix Service Vietnam 8 - 25 Triệu