Technical Customer Service Engineer - Windows
ITECHWX COMPANY LIMITED
12th Floor, Opal Tower 92 Nguyen Huu Canh Street, Ward 22, Binh Thanh District, Ho Chi Minh city, Vietnam
Hết hạn
Xóa tin
Chi tiết tuyển dụng
Mức lương:
Thỏa thuận
Khu vực:
Hồ Chí Minh
Chức vụ:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Lĩnh vực:
Khác
Mô tả công việc
Responsibilities:
• Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
• Produce high-quality documentation and distribute it to the appropriate team members and technical lead.
• Sticks to service responsibilities to reach high performance standards.
• Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft – never put customer PII at risk.
• Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
• Produce high-quality documentation and distribute it to the appropriate team members and technical lead.
• Sticks to service responsibilities to reach high performance standards.
• Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft – never put customer PII at risk.
Quyền lợi được hưởng
Annual Health Checkup
90% contribution of the gross salary to social insurance from the company side
,#12 days of annual leave, 8 days of sick leave
,#Competitive salary depending on experience
Full salary during the probationary period
For employees working night shift: PVI insurance cover 24/7, night shift meal allowance and 30% allowance on gross salary
Working 5 days a week with 2 unfixed days
90% contribution of the gross salary to social insurance from the company side
,#12 days of annual leave, 8 days of sick leave
,#Competitive salary depending on experience
Full salary during the probationary period
For employees working night shift: PVI insurance cover 24/7, night shift meal allowance and 30% allowance on gross salary
Working 5 days a week with 2 unfixed days
Yêu cầu kỹ năng
Communication Skills, Customer Service, Excellent Spoken English, Passion For It, Technical Knowledge Of Microsoft Products
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