Universal Banker Direct Sales (Hanoi)

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
Responsibilities
• Generate sales revenue at designated location or assigned geographical coverage area.
• Proficient in selling to mass market customers and is deployed in mass market locations.
• Meets/exceeds sales established target.
• Follows laid out sales and service processes to establish contact with prospective customers, understands needs and sells them appropriate products offered by the bank.
• Continue to seek and maintain product and service knowledge.
• Build and maintain new and existing customer relationships.
• Gathers information as needed about customers, markets, and competition.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing, and reporting control issues with transparency.
• Other tasks as assigned by the supervisor and the management.

Annual Salary Review; Performance Bonus
,#Healthcare Insurance Policy; Annual Health Check-Up Program
,#Annual Paid Leave
,#Staff Housing Loan Policy (Mortgage); Tenure Policy (Long-service award)

Customer Service, Interpersonal Skills, Negotiation Skills, Problem-solving, Sales Experience