Area Operations Manager - Operations

Lead the improvement of operation improvements by tracking, improving and achieving all operations KPIs (Lead Time, loss & damage, SLA breach, Failed delivery, etc.).
Drive ongoing deep dives on operations end to end performance (including campaigns) and come up with recommendations on how to optimize current set up.
Require working with multiple business teams across the company to manage operations projects, drive continuous improvement and enhance operations performance (first and last mile).
Develop strategies to drive synergy across different hubs in order to meet Operational Service Level Agreement, productivity improvement and SOP development.
Manage end to end operations performance (first and last mile) at your assigned area. Ensure its highest cost efficiency, area performance and people capability and productivity.
Lead operations root cause analysis with responsible teams and incorporate the findings into key actions.
Be also responsible for working with other members such as the Top management, Linehaul, Sorting, etc.) in order to drive overall growth, customer and seller experience, as well as cost reduction and efficiency initiatives.
Identify problems in the operating plan to escalate to relevant stakeholders and teams. Also follow through on the resolutions to ensure they are delivered.

20 ngày phép và nghỉ ốm hưởng lương trong năm
Bảo hiểm sức khỏe Bảo Việt
Thử việc nhận 100% lương + phụ cấp
Cơ hội thăng tiến theo năng lực hàng năm
Cơ hội tham gia các khóa đào tạo nâng cao kỹ năng.
Thưởng lương tháng thứ 13 + thưởng hiệu quả công việc năm
Được làm việc cùng các Quản lý giỏi và nhiệt huyết

7+ years of experience, with at least 5 years of experience in logistics/ supply chain management is mandatory and 2 years in a leadership role
Strong business acumen, planning and strategic mindset and good capacity to structure and drive operations audits
Degree in Business, Supply Chain Management, Engineering or relevant disciplines is advantageous
Strong leadership & managerial skills to manage big teams and drive collaboration and synergy across different teams
Analytical in examining and identifying relevant information, and translating these insights into clear operational plans
Strong project management skills and drive improvement initiatives execution to be able to manage a transport operations roadmap
Keen eye for detail with an exceptionally high bar for accuracy and quality
Good communication and presentation skills, able to communicate with stakeholders of all levels
Able to independently lead operational team on-site, engage in discussions with various internal and external stakeholders
Proven fast learner; Able to adapt in an agile environment
Very strong operation's go-and-see mindset (Gemba, Kaizen, Lean) to be able to find gaps in our current operations processes to drive operations optimizations.
Hands-on, willing and able to travel across different sites to ensure smooth operations