Ocean Freight Documentation Specialist - Nhân Viên Chứng Từ Đường Biển (Tan Binh District)
DHL Global Forwarding (Vietnam) Corporation
11th Floor, ETOWN 2, 364 Cong Hoa, Tan Binh District, Ho Chi Minh City
Hết hạn
Xóa tin
Chi tiết tuyển dụng
Mức lương:
Thỏa thuận
Khu vực:
Hồ Chí Minh
Chức vụ:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Lĩnh vực:
Khác
Mô tả công việc
We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our Career Website at: https://careers.dhl.com/global/en
1. Overall Job Purposes:
- Processes, handles and distributes all required documents in the shipping area
- Ensures customer requirements are met and takes corrective actions in case of deviations from customer requirements
- Performs pickup arrangement
- Ensures documents are completed and updated in a timely and efficient manner and according to regulations and internal procedures
- Performs booking and booking optimization according to internal guidelines as defined by Product
- Interacts with Customer Service, Product, and Global Service Centers, if required
2. Main Tasks & Key Responsibilities:
- Perform booking and booking optimization according to internal guidelines as defined by Product
- Prepare, control and distribute all required Import/ Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures
- Follow up on shipment status in the Import/ Export area, identify incidents and ensure resolution of incidents
- Create and confirm transport orders to ensure pickup of the shipment at the origin
- Support Customer Service in the incident and exception management resolution
- Check responses from counterparts and finalize validation of required documents
- Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance
- Maintain excellent relationships with suppliers
- Perform IT systems-related tasks to provide up-to-date information on shipment
- Interact with Customer Service, Product, and Global Service Centers, if required
3. Working Location:
DHL Global Forwarding (Vietnam) Corporation - Head Office - 11th Floor, eTown2 Building, 364 Cong Hoa Street, Tan Binh District, Ho Chi Minh City, Vietnam
1. Overall Job Purposes:
- Processes, handles and distributes all required documents in the shipping area
- Ensures customer requirements are met and takes corrective actions in case of deviations from customer requirements
- Performs pickup arrangement
- Ensures documents are completed and updated in a timely and efficient manner and according to regulations and internal procedures
- Performs booking and booking optimization according to internal guidelines as defined by Product
- Interacts with Customer Service, Product, and Global Service Centers, if required
2. Main Tasks & Key Responsibilities:
- Perform booking and booking optimization according to internal guidelines as defined by Product
- Prepare, control and distribute all required Import/ Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures
- Follow up on shipment status in the Import/ Export area, identify incidents and ensure resolution of incidents
- Create and confirm transport orders to ensure pickup of the shipment at the origin
- Support Customer Service in the incident and exception management resolution
- Check responses from counterparts and finalize validation of required documents
- Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance
- Maintain excellent relationships with suppliers
- Perform IT systems-related tasks to provide up-to-date information on shipment
- Interact with Customer Service, Product, and Global Service Centers, if required
3. Working Location:
DHL Global Forwarding (Vietnam) Corporation - Head Office - 11th Floor, eTown2 Building, 364 Cong Hoa Street, Tan Binh District, Ho Chi Minh City, Vietnam
Quyền lợi được hưởng
Annual Bonus
,#Private Health Insurance Package
,#14 days
,#Private Health Insurance Package
,#14 days
Yêu cầu kỹ năng
Logistic Forwarding, Import – Export, Sea Export, Freight Forwarding, Customer Service
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