Operations Manager

CÔNG TY TNHH DỊCH VỤ MASTERISE THEME PARK City Park, Dự Án Global City, Đỗ Xuân Hợp, phường An Phú, Thủ Đức, Thành Phố Hồ Chí Minh, Việt Nam
Hết hạn Xóa tin

Chi tiết tuyển dụng

Mức lương: Thỏa thuận
Khu vực: Hồ Chí Minh
Chức vụ: Nhân viên
Hình thức làm việc: Toàn thời gian
Lĩnh vực: Bán lẻ - tiêu dùng

Mô tả công việc

Position: Operations Manager
The Operations Manager
is a dynamic leader responsible for driving the store's success. You will lead a team of motivated individuals, develop innovative business strategies, and ensure top-notch customer experiences. This role involves managing mechanical machines, arcade machines, and amusement booths, while also handling the store’s revenues and addressing customer feedback.
*Please note that the project is a collaboration between
Masterise Theme Park and RH1
, so the HR from either company will proceed with your candidacy.
Key responsibilities:
● Plan daily staff schedules
and coordinate events or activities
● Ensure customer satisfaction
by responding to complaints and resolving issues
● Monitor and maintain game machines
and other equipment
● Conduct team meetings and training sessions
● Prepare and manage daily, weekly, and monthly reports
● Collaborate with the accounting department on inventory and stock control
● Lead and motivate staff, providing training and mentoring
● Ensure exemplary customer service and promote the store to visitors
● Implement and enforce store rules and regulations
● Coordinate programs with external agencies and organizations
● Oversee the implementation of new events and activities
● Organize workflow and ensure employees understand their duties
● Monitor employee productivity and provide feedback and coaching

Quyền lợi được hưởng

A competitive salary with performance-based incentives

Yêu cầu kỹ năng

Quản Lý Vận Hành, Dịch Vụ Khách Hàng, Operations Management